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Merck

Argentina

Ciudad Autónoma de Buenos Aires

Merck SA, an affiliate of Merck KGaA, Darmstadt, Germany
Tronador 4890, 4° piso
Buenos Aires 1430
Argentina

Tel: 0800-555-0515

Water Purification Customer ServiceTel: (+54) 911 23367608 
Water Purification Technical SupportTel: (+54) 911 38839690 
Stable Isotope Customer Service Teamisosales@merckmillipore.com
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Australia

Melbourne

Merck Pty. Ltd., an affiliate of Merck KGaA, Darmstadt, Germany
Ground Floor, Building 1, 885 Mountain Highway
Bayswater 3153, Australia

Sydney

Sigma-Aldrich Pty Ltd, an affiliate of Merck KGaA, Darmstadt, Germany
Suite 1, Level 1 Building B
11 Talavera Road
Macquarie Park
NSW 2113
Australia

Water Purification Customer ServiceTel: +61 1800 335 571 / 03 9728 7600
Water Purification Technical SupportTel: +61 1300 135 386
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Austria

Vienna

Sigma-Aldrich Handels Gmbh
Marchettigasse 7/2
1060 Wien
Austria

Tel: 0820 874 464
AUCustomerRelations@merckgroup.com
Fax: 01 605 81 20

CUSTOMER SUPPORT
Price inquiries, Orders, Quote requests, Availability information, Delivery inquiries and service complaintsPhoneE-Mail
Science & Lab Solutions Customer Support
Research-, Laboratory and Industrial Application and Testing products
0820 874464
+43 (0) 1 3602771417
Customer Support
Process Solutions Customer Excellence
Biopharmaceutical Manufacturing, Small Molecule Pharmaceuticals products and Bioprocessing chemicals
+43 (0) 1 36 02 77 47 43PSCommercialServiceAT@merckgroup.com

TECHNICAL SERVICE
Product recommendation and performance questions, Scientific & Technical advice, Quality complaintsPhoneE-Mail
Science & Lab Solutions Technical Service
Research, Laboratory, and Industrial Application and Testing products
+43 (0)720380064
Please choose from menu:
(1) Microbiology
(2) Biology
(3) Analytic & Chemistry
technischerservice@merckgroup.com
Bioprocessing+43 (0) 1877 892 669bps.austria.techservice@merckgroup.com
Process & Formulation Materials+43 (0)1 36 02 77 4741pcs.austria.techservice@merckgroup.com
Labwater Technical Service
Water purification systems, Milli-Q®
+43 (0) 1 36 0277sz-service@merckgroup.com

Belgium

Merck Life Science BV
Ildefonse Vandammestraat 5/7B
1560 Hoeilaart
Belgium

Tel: (+32) (0)70 225645
benlcustomerrelations@merckgroup.com
Fax: (+32) (0)3 899 13 11

Microbiology Lab Product Technical SupportTel: (+32) 02 686 08 98 (Option 1)
technischeservicebenelux@merckgroup.com
Biology Lab Product Technical SupportTel: (+32) 02 686 08 98 (Option 2)
technischeservicebenelux@merckgroup.com
Chemistry Lab Product Technical SupportTel: (+32) 02 686 08 98 (Option 3)
technischeservicebenelux@merckgroup.com
R&A Sales SupportTel: FR: (+32) (0)2 62 00 900Salessupportbenelux@merckgroup.com
Research and Applied SolutionsTel: 0800 58 282
Fax: (+32) (0)3 899 13 11
benlcustomerrelations@merckgroup.com
Process Solutions Technical SupportTel: FR : (+32) 02 620 01 29
NL: (+32) 02 706 04 31
Process Solutions Commercial ServiceTel: (+32) 322 620 0227PScommercialserviceBE@merckgroup.com
Process Solutions (Biopharmaceutical Manufacturing and Small Molecule Pharmaceuticals products and services)Tel: +32 (0) 2 62 00 227PScommercialserviceBE@merckgroup.com
Stable Isotope Customer Service Team isosales@merckmillipore.com
Quoting, orders and Service Complaints: Commercial SupportTel: +32 2 620 0227PScommercialserviceBE@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: FR : (+32) 2 6200 129
NL: (+32) 2 7060 431
bps.belgium.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+33) 3 9046 8928mailto:pcs.belgium.techservice@merckgroup.com

Brazil

São Paulo

Sigma-Aldrich Brasil Ltda.
350, Alameda Xingu, 05th, 06th and 07th floors
Barueri
São Paulo 06455-030
Brazil

Tel: +55 11 2170-8484
webbra@merckgroup.com

Water Purification Technical SupportTel: 0800 727 7292 (ext. 2)
Water Purification Customer ServiceTel: 0800 727 7292 (ext. 1)
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Bulgaria

Merck Bulgaria EAD
48 Sitnyakovo Blvd., Serdika Offices, 6th fl.
Sofia 1505
Bulgaria


Tel: (+359) 2 4461 111
merck@merck.bg

Stable Isotope Customer Service Teamisosales@merckmillipore.com

Canada

Ontario

Merck KGaA, Darmstadt, Germany
2149 Winston Park Drive
Oakville, ON L6H 6J8
Canada

Tel: +1 (800) 565-1400
Fax: +1 (800) 265-3858

Customer ServiceTel: +1 (800) 565-1400
Technical ServiceTel: +1 (800) 325-5832
Milli-Q Technical ServiceTel: +1 (888) 645-5478
Water Purification Technical SupportTel: +1 (888) 645-5478
Water Purification Customer SupportTel: +1 (888) 645-5476
Process Solutions Technical ServiceTel: +1 (866)-CARE-811PSTechService@milliporesigma.com
Process Solutions Commercial ServiceTel: +1 (866)-CARE-811PSClientCare@milliporesigma.com
Stable Isotope Customer Service TeamTel: +1 (937) 859-1808
Tel: +1 (800) 448-9760

Chile

Santiago

Merck S.A.
1730, Los Conquistadores, 19th and 20th floors
Torre Nueva Santa María, Providencia
7520282 - Santiago, Chile

Tel: (56) 223400730
Order Center: 800 340 200

Water Purification Technical SupportTel: (56) 223400366
Stable Isotope Customer Service Teamisosales@merckmillipore.com

China

Beijing

Merck Ltd
25F, Office Building, Nuojin Center, No.2 Jiangtai Road, Chaoyang District
Beijing
China

Tel: (+86) 10 5907 2688
Fax: (+86) 10 5907 2699

Technical SupportTel: (+86) 400 620 3333 - 2
Customer SupportTel: (+86) 400 620 3333 - 1
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Chengdu

Merck Ltd
Room 1705, Yanlord Land Plaza Office Building, No. 1, Section 2, Renmin South Road, Jinjiang District
Chengdu
China


Tel: (+86) 28 8074 0222
Fax: (+86) 28 8074 0227

Technical SupportTel: (+86) 400 620 3333 - 2
Customer SupportTel: (+86) 400 620 3333 - 1
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Guangzhou

Merck Limited
1201-1204, Kaihua International Center, No. 5 Xiancun Road, Tianhe District
Guangzhou
China


Tel: (+86) 20 3225 5493
Fax: (+86) 20 3225 5380

Technical SupportTel: (+86) 400 620 3333 - 2
Customer SupportTel: (+86) 400 620 3333 - 1
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Hong Kong

Merck Limited
11/F, Elite Centre, 22 Hung To Road, Kwun Tong, Kowloon
Hong Kong
China


Tel: (+852) 3196 0000
Fax: (+852) 2506 2529
Email: hkenquiry-merckls@merckgroup.com

Technical SupportTel: (+86) 400 889 1988
Customer SupportTel: (+86) 400 889 1988
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Shanghai

Merck Limited
15-18F, No.3, Building C, The New Bund World Trade Center, Lane 227, Dongyu Road Pudong New District
Shanghai 200126
China


Tel: (+86) 21 2033 8288

Milli-Q® Lab Water Solutions ServicesTel: (+86) 400 889 1988
Technical SupportTel: (+86) 400 620 3333 - 2
Customer SupportTel: (+86) 400 620 3333 - 1
Stable Isotope Customer Service Teamisosales@merckmillipore.com

China Taiwan

Merck Ltd. Taiwan
6F, No. 89, Sec. 2, Tiding Blvd. Neihu District. Taipei (11493)
Taiwan


Tel: (+886) 02-2162-1111
Fax: (+886) 02-8751-6262
Email: MTAW_CE@merckgroup.com

Customer Service & Technical SupportTel: (+886) 0800-068-222MTAW_CE@merckgroup.com
Milli-Q® Lab Water Solutions Services
Tel: (+886) 0800-211-131
MTAW_Service@merckgroup.com
Process Solutions Service TWPSCS@merckgroup.com
Stable Isotope Customer Service Team MTAW_CE@merckgroup.com

Colombia

D.C.

Comercializadores - Merck S.A., an affiliate of Merck KGaA, Darmstadt, Germany
9 # 101-67, Avenida Carrera,
Edificio Naos, 5th floor, Office 501A
Bogotá, Colombia



Tel: 6014255411
Free call to other cities: 01 8000 112223

Water Purification Technical SupportTel: (+57) 316 473 8789
Water Purification Customer ServiceTel: (+57) 302 376 7981
Stable Isotope Customer Service Teamisosales@merckmillipore.com

CROATIA

Croatia

Merck d.o.o.
Oreškovićeva ulica 6H/1
Zagreb 10010
Croatia



Tel: (+385) 1 4864 111
kemija@merckgroup.com
Fax: (+385) 1 4864 191

Stable Isotope Customer Service Teamisosales@merckmillipore.com

CZECH REPUBLIC

Prague

Merck Life Science spol. s r.o.
Na Hřebenech II 1718/10
Praha 4
140 00
Czech Republic



Tel: (+420) 272 084 272

Quotes, technical information:Tel: (+420) 272 084 273poptavky@merckgroup.com
Orders, delivery dates:Tel: (+420) 272 084 272czeorders@merckgroup.com
Process Solutions Commercial Service:Tel: (+420) 225 296 100pscommercialserviceczsk@merckgroup.com

DENMARK

Søborg

Merck Life Science A/S
Vandtårnsvej 62
2860 Søborg
Denmark



Tel: (+45) (-) 70 10 56 45
DKcustomerrelations@merckgroup.com
Fax: (+45) 70 10 56 44

Microbiology Lab Product Technical SupportTel: (+45) 82 33 28 21 (Option 1)technicalservice@merckgroup.com
Biology Lab Product Technical SupportTel: (+45) 82 33 28 21 (Option 2)technicalservice@merckgroup.com
Chemistry Lab Product Technical SupportTel: (+45) 82 33 28 21 (Option 3)technicalservice@merckgroup.com
Research & Applied Customer ServiceTel: +45 (-)8 23 32 785Nordic-salessupport@merckgroup.com
Labwater Sales SupportTel: (+45) 7 01 05 645
Process Solutions Customer ServiceTel: (+45) 35 15 80 78PScommercialserviceDK@merckgroup.com
Process Solutions Technical SupportTel: (+45) 82 33 27 87
Quoting, orders and Service Complaints: Commercial Support:Tel: (+45) 35 158 078PScommercialserviceDK@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+45) 82 332 787bps.denmark.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+45) 35 158 170pcs.denmark.techservice@merckgroup.com

Finland

Merck Life Science OY
Keilaranta 6
02150 Espoo
Finland

Tel: (+358) (0) 20 30 56 45
ficustomerrelations@merckgroup.com

Microbiology Lab Product Technical SupportTel: (+358) (0) 9 81710366 (Option 1)technicalservice@merckgroup.com
Biology Lab Product Technical SupportTel: (+358) (0) 9 81710366 (Option 2)technicalservice@merckgroup.com
Chemistry Lab Product Technical SupportTel: (+358) (0) 9 81710366 (Option 3)technicalservice@merckgroup.com
Research & Applied Customer ServiceTel: +358 (0)9 81 71 02 79Nordic-salessupport@merckgroup.com
Labwater Sales SupportTel: +358 20 30 5645
Process Solutions Customer ServiceTel: (+358) 9 817 10424PScommercialserviceFI@merckgroup.com
Process Solutions Technical SupportTel: (+45) 82 33 27 87
Quoting, orders and Service Complaints: Commercial SupportTel: (+358) 9 81 71 04 24PScommercialserviceFI@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+358) 800 526652bps.finland.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+46) 8 402 86 10pcs.finland.techservice@merckgroup.com

France

Sigma Aldrich Chimie S.a.r.l
80 Rue de Luzais
L' lsle D'Abeau Chesnes - BP701
St. Quentin Fallavier Cedex 38297
France

Microbiology Lab Product Technical SupportTel: +33 (0)1 85 16 94 34 (Option 1)servicetechnique@merckgroup.com
Biology Lab Product Technical SupportTel: +33 (0)1 85 16 94 34 (Option 2)servicetechnique@merckgroup.com
Chemistry Lab Product Technical SupportTel: +33 (0)1 85 16 94 34 (Option 3)servicetechnique@merckgroup.com
Labwater Sales SupportTel: +33 (0) 1 30 12 71 72FR.LWD.Ventes@merckgroup.com
Process Solutions Technical SupportTel: (+33) 03 90 46 89 40
Process Solutions Commercial ServiceTel: (+33) 18 514 8189PScommercialserviceFR@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+33) 90 46 89 40bps.france.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+33) 3 90 46 89 28pcs.france.techservice@merckgroup.com
Internship or a work-study program request stage-alternance-france@merckgroup.com

Germany

Sigma-Aldrich Chemie GmbH
Eschenstr. 5
82024 Taufkirchen
Germany

CUSTOMER SUPPORT
Price inquiries, Orders, Quote requests, Availability information, Delivery inquiries and service complaints PhoneE-Mail
Science & Lab Solutions Customer Support
Research-, Laboratory and Industrial Application and Testing products
0800 5155000
+49 (0) 89 65131130
Customer Support
Process Solutions Customer Excellence
Biopharmaceutical Manufacturing, Small Molecule Pharmaceuticals products and Bioprocessing chemicals
+49 (0) 6 15 13 59 93 99PScommercialserviceDE@merckgroup.com

TECHNICAL SERVICE
Product recommendation and performance questions, Scientific & Technical advice, Quality complaintsPhoneE-Mail
Science & Lab Solutions Technical Service
Research, Laboratory, and Industrial Application and Testing products
0800 6271150 local
+49 (0) 6151 2743802

Please choose from menu:
(1) Microbiology
(2) Biology
(3) Analytic & Chemistry
technischerservice@merckgroup.com
Bioprocessing+49 (0) 6151 3599 200bps.germany.techservice@merckgroup.com
Process & Formulation Materials+49 (0) 6151 3599 205 pcs.germany.techservice@merckgroup.com
Labwater Technical Service
Water purification systems, Milli-Q®
+49 (0) 6151 3599 110lw-service@merckgroup.com

Greece

Merck SA
41-45 Kifisias av. (Building B)
15123 Marousi Athens
Greece

Tel: (+30) 210 6165 164
Merck.Chem.gr@merckgroup.com
Fax: (+30) 210 6101 386

Stable Isotope Customer Service Team isosales@merckmillipore.com

Guatemala

Merck S.A, an affiliate of Merck KGaA, Darmstadt, Germany
12 Avenida 0-33 Zona 2 de Mixco
Guatemala

Stable Isotope Customer Service Team isosales@merckmillipore.com

Hong Kong SAR

Merck Limited, An affiliate of Merck KGaA, Darmstadt, Germany
11/F, Elite Centre, 22 Hung To Road, Kwun Tong, Kowloon
Hong Kong
China

Tel: (+852) 3196 0000
Fax: (+852) 2506 2529
Email: hkenquiry-merckls@merckgroup.com

Technical SupportTel: (+86) 400 889 1988tscn@merckgroup.com
Customer SupportTel: (+852) 3196 0000hkenquiry-merckls@merckgroup.com
Stable Isotope Customer Service Team isosales@merckgroup.com

Hungary

Budapest

Merck Life Science Kft., an affiliate of Merck KGaA, Darmstadt, Germany
Október huszonharmadika utca 6-10.
Budapest
H-1117
Hungary



Tel: (+36) 1 463-8100

Technical SupportTel: (+36) 1 463-8100kemiaHU@merckgroup.com
Customer ServiceTel: (+36) 1 463-8100rendeles@merckgroup.com
Process Solutions Commercial ServiceTel: +36 1 999 7207PSCommercialserviceHU@merckgroup.com
Milli-Q Lab Water Solutions ServicesTel: (+36) 1 463-8100
Fax: (+36) 1 235-9068
Stable Isotope Customer Service Team isosales@emdgroup.com

India

Sigma-Aldrich Chemicals Private Limited
Plot No. 12
Bommasandra Jigani Link Road
Industrial Area
Anekal Taluk
Bangalore

Tel: 1-800-309-6000
Alt no: +91 80 66219600 / +91 11 66762800
customerserviceindia@merckgroup.com

Water Purification Technical SupportTel: +91 1800-209-9939
Water Purification Customer ServiceTel: +91-80-39224000
Customer Service Toll Free:
1-800-309-5000
Alt no: +91 22 62570951 / +91 11 66762804
csindia@merckgroup.com

Indonesia

P.T. Merck Chemicals and Life Sciences
PP Plaza 4th floor, JL. TB. Simatupang 57
13760 Jakarta

Tel: 62 21 2856 5602
cs.merck@merckgroup.com

Water Purification Technical SupportTel: 0800 140 1253
Water Purification Customer ServiceTel: +62 21 2856 5602

Ireland

Merck Life Science Limited
Vale Road
Arklow
Co Wicklow
Ireland


Tel: 01 80 02 00 888
iecustomerrelations@merckgroup.com

Microbiology Lab Product Technical SupportTel: +353 (1) 800 709 777 (Option 1)TechnicalService@merckgroup.com
Biology Lab Product Technical SupportTel: +353 (1) 800 709 777 (Option 2)TechnicalService@merckgroup.com
Chemistry Lab Product Technical SupportTel: +353 (1) 800 709 777 (Option 3)TechnicalService@merckgroup.com
Research & Applied Sales SupportTel: +353 (1)5 33 99 88salessupport@merckgroup.com
Process Solutions Customer ServiceTel: +353(0)15339853PScommercialserviceIE@merckgroup.com
Quoting, orders and Service Complaints: Commercial Support:Tel: +353 15 339 853PScommercialserviceIE@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: +353 16 058 336bps.ireland.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: +353 15 339 864pcs.ireland.techservice@merckgroup.com

Israel

Israel

Sigma-Aldrich Israel Ltd., an affiliate of Merck KGaA, Darmstadt, Germany
3 Plaut St.
Rehovot 7670603
Israel



Tel: (+972)-8-948-4100
Fax: (+972)-8-948-4200

Commercial and Customer Service Tel: (+972)-8-948-4100
israel@merckgroup.com
Technical Service Tel: (+972)-8-948-4100isrcustserv@merckgroup.com
Stable Isotope Customer Service Team isosales@merckmillipore.com

Italy

Merck Life Science S.r.l.
Via Monte Rosa, 93
20149 Milano
Italy

Microbiology Lab Product Technical SupportTel: (+39) (0) 2 33417340 (Option 1)serviziotecnico@merckgroup.com
Biology Lab Product Technical SupportTel: (+39) (0) 2 33417340 (Option 2)serviziotecnico@merckgroup.com
Chemistry Lab Product Technical SupportTel: (+39) (0) 2 33417340 (Option 3)serviziotecnico@merckgroup.com
Process Solutions Customer ServiceTel: (+39) (0) 2 385 94013PScommercialserviceIT@merckgroup.com
Process Solutions Technical SupportTel: (+39) (0) 2 385 91356PScommercialserviceDE@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+39) (0) 2 38 59 13 56bps.italy.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+39) (0) 2 38 59 40 85pcs.italy.techservice@merckgroup.com

Company subjected to coordination and management by Merck KGaA, Germany
Subscription number for the Business Register of Milano, Monza, Brianza, Lodi - C.F.: 13209130155
Share capital: € 520.000 f.p.
VAT#: 13209130155


Japan

Tokyo

Sigma-Aldrich Japan K.K.
Arco Tower 5F, 1-8-1
Shimomeguro, Meguro-ku, Tokyo 153-8927 
Japan


Tel: +81 3 6756-8275
sialjpcs@merckgroup.com

Stable Isotope Customer Service Teamisosales@merckmillipore.com

Korea

Seoul 서울

Merck Korea 한국머크
Teheran-ro 508, Haesung 2 Building, 4th Floor
Gangnam-Gu 06178
Korea (the Republic of)
서울시 강남구 테헤란로 508 해성2빌딩 4층

Tel: 02-2185-1700

Customer Support: sakr@merckgroup.com
Technical Support: korea_ts@merckgroup.com

Payment/Billing Support: sakr.bill@merckgroup.com
Regulation/Compliance Support: sakrcompliance@merckgroup.com

Lab Water - Ultra pure water production equipment02-2185-4531service_kr@merckgroup.com
Bio Monitoring - Environmental monitoring equipment02-2185-4531service_kr@merckgroup.com
For assistance in English, please call 02-2185-1700 and press number 1. A Customer SVC Rep will support you with your inquires.
Stable Isotope Customer Service Teamisosales@merckmillipore.com

LUXEMBOURG

Merck Life Science BV
Brusselsesteenweg 288
3090 Overijse
Belgium



Tel: 0800 58 282
benlcustomerrelations@merckgroup.com
Fax: +32 (0)3 899 13 11

Microbiology Lab Product Technical SupportTel: +32 (0)2 62 00 260 (Option 1) technischeservicebenelux@merckgroup.com
Biology Lab Product Technical SupportTel: +32 (0)2 62 00 260 (Option 2) technischeservicebenelux@merckgroup.com
Chemistry Lab Product Technical SupportTel: +32 (0)2 62 00 260 (Option 3) technischeservicebenelux@merckgroup.com
Research & Applied Sales SupportTel: +32 (0)2 62 00 900Salessupportbenelux@merckgroup.com
Research and Applied SolutionsTel: 0800 58 282
Fax: (+32) (0)3 899 13 11
benlcustomerrelations@merckgroup.com
Process Solutions (Biopharmaceutical Manufacturing and Small Molecule Pharmaceuticals
products and services)
Tel: +32 (0) 2 62 00 227PScommercialserviceBE@merckgroup.com
Process Solutions Technical SupportTel: (+32) (0)70 225 645BPS.Belgium.TechService@merckgroup.com
Quoting, orders and Service Complaints: Commercial SupportTel: (+32) 2 620 0227PScommercialserviceBE@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+32) 2 6200 129bps.belgium.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+33) 3 9046 8928pcs.belgium.techservice@merckgroup.com

Malaysia

Sigma-Aldrich (M) Sdn. Bhd.
Level 3, Jalan Lagoon Timir
Bandar Sunway
Menara Sunway Annexe
46150 Petaling Jaya



Tel: +603-56353321
chemquotes.my@merckgroup.com

Water Purification Technical SupportTel: +60 3 7494 3686
Water Purification Customer Service
Tel: +60 3 7494 3788

Mexico

Edo, de México

Merck México, an affiliate of Merck KGaA, Darmstadt, Germany
Calle 5, No. 7 Frac. Industrial Alce, Blanco.
Naucalpan de Juarez C.P. 53370
Mexico

Water Purification Technical SupportTel: (+52) 1 55 2425 4111
Water Purification Customer ServiceTel: 018000075300 Ext. 1660
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Netherlands

Merck Life Science NV
Haarlerbergweg 21 A
Amsterdam, 1101 CH
Netherlands

Life Science Technical ServiceTel: +31 (0)20 7219898technischeservicebenelux@merckgroup.com
Research & Applied Sales SupportTel: +31 (0)2 07 21 99 68Salessupportbenelux@merckgroup.com
Research and Applied SolutionsTel: 0800 02 29 088benlcustomerrelations@merckgroup.com
Process Solutions (Biopharmaceutical Manufacturing and Small Molecule Pharmaceuticals products and services)Tel: +31 (0)20 7 219 264PScommercialserviceNL@merckgroup.com
Process Solutions Technical SupportTel: (+31) 020 567 5559
Process Solutions Commercial ServiceTel: (+31) 3120 7 219 264PScommercialserviceNL@merckgroup.com
Quoting, orders and Service Complaints: Commercial Support:Tel: (+31) 2 07 21 92 64PScommercialserviceNL@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+31) 2 05 67 55 59bps.netherlands.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+31) 3 90 46 89 28pcs.netherlands.techservice@merckgroup.com
Lab Water Technical ServiceTel: +31 (0) 20 567 5552,
+31 (0) 20 567 5557
lwd.benelux@merckgroup.com

New Zealand

Sigma-Aldrich New Zealand Co, an affiliate of Merck KGaA, Darmstadt, Germany
GST: 90 148 427
Private Bag 92162
Auckland 1142
New Zealand


Norway

Merck Life Science AS, an affiliate of Merck KGaA, Darmstadt, Germany
Drammensveien 123
Oslo 0277
Norway

Microbiology Lab Product Technical SupportTel: (+47) 23 17 60 70 (Option 1)technicalservice@merckgroup.com
Biology Lab Product Technical SupportTel: (+47) 23 17 60 70 (Option 2)technicalservice@merckgroup.com
Chemistry Lab Product Technical SupportTel: (+47) 23 17 60 70 (Option 3)technicalservice@merckgroup.com
Research & Applied Sales SupportTel: 81 06 26 46Nordic-salessupport@merckgroup.com
Labwater Sales SupportTel: +47 810 62 645
Process Solutions Customer ServiceTel: (+47) 23 50 01 55PScommercialserviceNO@merckgroup.com
Process Solutions Technical SupportTel: (+45) 823 327 87BPS.Norway.TechService@merckgroup.com
Quoting, orders and Service Complaints: Commercial Support:Tel: (+47) 23 500 155PScommercialserviceNO@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical Service:Tel: (+46) 851 992 478bps.norway.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical Service:Tel: (+46) 84 028 610pcs.norway.techservice@merckgroup.com

Peru

Merck Peruana S.A.
325, Av. Manuel Olguín, Of. 1702.
Santiago de Surco
Lima, Perú


Tel: (+51)-1-618 7500

Water Purification Technical SupportTel: (+51)-1-618 7530
Water Purification Customer ServiceTel: (+51)-9-98033651
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Philippines

Merck Inc.
36th to 39th Floor
The Finance Centre
26th corner 9th Avenue
Bonifacio Global City

Customer Service Hotline: + 63288145219
Email: customercarePH@merckgroup.com


Poland

Poznań

Merck Life Science Sp.z.o.o., an affiliate of Merck KGaA, Darmstadt, Germany
Szelągowska 30
61-626 Poznań
Poland



Tel: (+48) 61 829 01 00
BiuroLS@merckgroup.com

Research & Applied Commercial ServiceTel: +48 61 829 01 00BiuroLS@merckgroup.com
Process Solutions Commercial ServiceTel: +48 22 58 44 261PSCommercialservicePL@merckgroup.com
Application Support TeamTel: +48 61 82 90 100informacjanaukowa@merckgroup.com
Field Service TeamTel: +48 22 53 59 712serwis@merckgroup.com
Stable Isotope Customer Service Team isosales@merckmillipore.com

Portugal

Merck Life Science S.L.U. sucursal em Portugal
Alameda Fernão Lopes, 12-4°B
1495-190 Algés
Portugal


Tel: (+351) (0) 800 202180
suporteclientes@merckgroup.com

Life Science Technical ServiceTel: (+351) (0)800600121serviciotecnico@merckgroup.com
Labwater SalesTel: +35 (0) 1 80 82 03 545
Process Solutions Customer ServiceTel: (+351) 213 164031PScommercialservicePT@merckgroup.com
Process Solutions Technical SupportTel: (+34) 911316293
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+34) 911 316 293bps.spain.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+39) 2 38 59 40 85pcs.spain.techservice@merckgroup.com

Romania

Bucharest

Merck Romania SRL, an affiliate of Merck KGaA, Darmstadt, Germany
Calea Plevnei 139, Etaj 2, Corp C, District 2
Bucharest 020334
Romania



Tel: (+40) 21 319 8850
merck.ro@merckgroup.com
Fax: (+40) 21 319 88 48

Stable Isotope Customer Service Teamisosales@merckmillipore.com

Russian Federation

Merck Life Science LLC
Valovaya Str. 35, floor 6
Moscow 115054
Russian Federation

Tel: 8 800 100-74-25
ruOrder@merckgroup.com

Product SupportTel: 8 800 100-74-25ruSupport@merckgroup.com
Instrument Technical Field ServiceTel: +7 495 937-33-04
Hot Line Support
Tel: +7 495 510-54-36
ruService@merckgroup.com
Process Solutions Customer Excellence ServiceTel: +7 495 782-01-39PSCommercialserviceRU@merckgroup.com

Singapore

Merck Pte. Ltd.
2 Science Park Drive
Ascent Building, #05-01/12
118222 Singapore

Tel: 65 6890 6633
Enquiries for quote: quotes-sg@merckgroup.com
Enquiries for orders/delivery: orders-sg@merckgroup.com

Biologics Biosafety Testing and Product Characterizationinfo@bioreliance.com
Water Purification Customer ServiceTel: +65 6890 6633

Slovakia

Bratislava

Merck Life Science spol.s r.o
Dvořákovo nábrežie 4
Bratislava
810 06
Slovakia



Tel: (+420) 272 084 272

Quotes, technical information:Tel: (+420) 272 084 273poptavky@merckgroup.com
Orders, delivery dates:Tel: (+421) 255 571 562svkorders@merckgroup.com
Process Solutions Commercial Service:Tel: (+420) 225 296 100pscommercialserviceczsk@merckgroup.com

Slovenia

Slovenia

Merck d.o.o.
Letališka 29 C
Ljubljana 1000
Slovenia


Tel: (+386) 1 560 3800
info@merck.si
Fax: (+386) 1 560 832

Stable Isotope Customer Service Team isosales@merckmillipore.com

South Africa

Merck (Pty) Ltd
1 Friesland Drive, Longmeadow Business Estate South
Modderfontein
Johannesburg 1645
South Africa

Tel: 086 006 3725
rsa@merckgroup.com


Spain

Madrid

Merck Life Science S.L.U.
María de Molina, 40 -2 Planta
Madrid 28006
Spain



Tel: 90 01 01 376 (toll free)
soporteclientes@merckgroup.com

Life Science Technical ServiceTel: (+34) 916 572 043
serviciotecnico@merckgroup.com
Labwater SalesTel: +34 (0) 911 316 277
Process Solutions Customer ServiceTel: (+34) 912 158 016PScommercialserviceES@merckgroup.com
Process Solutions Technical SupportTel: (+34) 911 316 293
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+34) 911 316 293bps.spain.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+34) 912 158 090pcs.spain.techservice@merckgroup.com

Sweden

Merck Life Science AB
Box 3033
169 03 Solna
Sverige



Tel: +46 20 35 05 10
swcustomerrelations@merckgroup.com

Life Science Technical ServiceTel: +46 (0)20 350511
technicalservice@merckgroup.com
Research & Applied Sales SupportTel: +46 (0)8 51 99 23 66Nordic-salessupport@merckgroup.com
Process Solutions Commercial ServiceTel: +46 (0) 8 51 99 31 44PScommercialserviceSE@merckgroup.com
Labwater SalesTel: +46 (0) 7 71 20 06 45
Process Solutions Technical SupportTel: (+46) 0851 992 478
Process Solutions Commercial ServiceTel: (+46) 4685 199 3144PScommercialserviceSE@merckgroup.com
Quoting, orders and Service Complaints: Commercial Support:Tel: (+46) 8 519 93 144PScommercialserviceSE@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints: Technical ServiceTel: (+46) 8 519 92 478bps.sweden.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints: Technical ServiceTel: (+46) 8 402 86 10pcs.sweden.techservice@merckgroup.com

Switzerland

Merck & Cie
Im Laternenacker 5
Schaffhausen 8200
Switzerland

CUSTOMER SUPPORT
Price inquiries, Orders, Quote requests, Availability information, Delivery inquiries and service complaintsPhoneE-Mail
Science & Lab Solutions Customer Support
Research-, Laboratory and Industrial Application and Testing products
0848 645645
+41 (0) 81 7552828
Customer Support
Process Solutions Customer Excellence
Biopharmaceutical Manufacturing, Small Molecule Pharmaceuticals products and Bioprocessing chemicals
+41 (0) 4 35 47 90 01PSCommercialServiceCH@merckgroup.com

TECHNICAL SERVICE
Product recommendation and performance questions, Scientific & Technical advice, Quality complaintsPhoneE-Mail
Science & Lab Solutions Technical Service
Research, Laboratory, and Industrial Application and Testing products
+41 (0)912479000
Please choose from menu:
(1) Microbiology
(2) Biology
(3) Analytic & Chemistry
technischerservice@merckgroup.com
Bioprocessing+41 (0)2 256 751 80 German speakingbps.switzerland.techservice@merckgroup.com
Process & Formulation Materials+41 (0)2 25 67 51 41 German speakingpcs.switzerland.techservice@merckgroup.com
Labwater Technical Service
Water purification systems, Milli-Q®
+41 (0) 44 439 1517sz-service@merckgroup.com

Taiwan

Merck Ltd. Taiwan
6F, No. 89, Sec. 2, Tiding Blvd. Neihu District. Taipei (11493)
Taiwan

Tel: (+886) 02-2162-1111
Fax: (+886) 02-8751-6262
Email: MTAW_CE@merckgroup.com

Customer Service & Technical SupportTel: (+886) 0800-068-222MTAW_CE@merckgroup.com
Milli-Q® Lab Water Solutions Services
Tel: (+886) 0800-211-131
MTAW_Service@merckgroup.com
Process Solutions Service TWPSCS@merckgroup.com
Stable Isotope Customer Service Team MTAW_CE@merckgroup.com

Thailand

Bangkok

Merck Ltd
19th Floor, Emporium Tower, 622 Sukhumvit Road
Klongton, Klongtoey 10110
Thailand



Tel: (+66) 2667 8333
Fax: (+66) 2667 8338

Water Purification Customer ServiceTel: (+66) 0 2667 8333
Technical SupportTel: (+66) 0 2667 8333
Customer ServiceTel: (+66) 0 2667 8333
Fax: (+66) 0 2667 8338
thcustomerservice@merckgroup.com
Stable Isotope Customer Service Teamisosales@merckmillipore.com

Turkey

Istanbul

Merck İlaç Ecza ve Kimya Tic. A.Ş., an affiliate of Merck KGaA, Darmstadt, Germany
Ataturk Mah. Ertugrul Gazi Sok. Metropol Istanbul Sitesi No: 2A – C2 Blok K:19-20
Atasehir Istanbul 34758
Turkey



Tel: (+90) 216 578 66 00
Fax: (+90) 216 469 09 22

Life Science - CommercialTel: (+90) 216 578 66 00lifescienceturkey@merckgroup.com
Process Solutions Commercial ServiceTel: (+90) 312 900 16 29PSCommercialserviceTR@merckgroup.com
Milli-Q® Lab Water Solutions ServicesTel: (+90) 216 578 66 00
Fax: (+90) 216 469 09 22
trservis@merckgroup.com
lifescienceturkey@merckgroup.com
Stable Isotope Customer Service Teamisosales@merckmillipore.com

United Kingdom

Merck Life Science UK Limited
The Old Brickyard
New Rd
Gillingham
Dorset
SP8 4XT

Tel: (0)8 00 71 71 81
ukcustomerrelations@merckgroup.com

Scotland

Merck Life Sciences UK Limited
Todd Campus
West of Scotland Science Park
Glasgow, G20 0XA
Scotland


Tel: +44 (0)141 946 9999

Biologics Biosafety Testing and Product CharacterizationTel: +44 (0)141 946 9999info@bioreliance.com
Microbiology Lab Product Technical SupportTel: +44 (0)8 00 27 25 72 (Option 1)TechnicalService@merckgroup.com
Biology Lab Product Technical SupportTel: +44 (0)8 00 27 25 72 (Option 2)TechnicalService@merckgroup.com
Chemistry Lab Product Technical SupportTel: +44 (0)8 00 27 25 72 (Option 3)TechnicalService@merckgroup.com
Research & Applied Sales SupportTel: +44 (0)8 00 80 16 40salessupport@merckgroup.com
Labwater SalesTel: 08 70 90 04 645
Process Solutions Technical SupportTel: +44 (0) 207 660 2892PScommercialserviceGB@merckgroup.com
Quoting, orders and Service Complaints: Commercial Support:Tel: +44 207 660 289PScommercialserviceGB@merckgroup.com
BioProcessing Technical Enquiries (except chemicals) and Quality Complaints:
Technical Service
Tel: +44 1923 813 363bps.uk.techservice@merckgroup.com
Actives & Formulation Technical Enquiries and Quality Complaints:
Technical Service
Tel: +44 2076 60 04 70pcs.uk.techservice@merckgroup.com

United States

Missouri

Sigma-Aldrich, Inc.
PO Box 14508
St. Louis, MO 68178
United States

Massachusetts

EMD Millipore Corporation
400 Summit Drive
Burlington, MA 01803
United States



Tel: + 1 (800) 325-3010
Tel: +1 (314) 771-5765
Fax: +1 (314) 771-5757

Maryland

BioSafety Testing and Product Characterization
14920 Broschart Road
Rockville, MD 20850-3349
USA



Tel: +1 (301) 738-1000

Biologics Biosafety Testing and Product CharacterizationTel: +44 (0)141 946 9999info@bioreliance.com
Customer ServiceTel: +1 (800) 325-3010
Technical ServiceTel: +1 (800) 221-1975
Milli-Q® Technical ServiceTel: +1 (888)-645-5478
Water Purification Technical SupportTel: +1 (888)-645-5478
Process Solutions Technical ServiceTel: +1 (866)-CARE-811PSTechService@milliporesigma.com
Process Solutions Commercial ServiceTel: +1 (866)-CARE-811PSClientCare@milliporesigma.com
Stable Isotope Customer Service TeamTel: 937-859-1808 (1-800-448-9760)

Venezuela

Capital District

Merck S.A., an affiliate of Merck KGaA, Darmstadt, Germany
Calle Hans Neuman, Edificio Corimon - Piso 3, Los Cortijos de Lourdes
Caracas 1071
Venezuela



Tel: (+58) 212 2732170

Stable Isotope Customer Service Teamisosales@merckmillipore.com

Vietnam

Merck Vietnam Ltd.
9th. Floor; Centre Point
106 Nguyen Van Troi Street
Phu Nhuan District
Ho Chi Minh City


Tel: +84 28 38420117
Email: MVN_CustomerService@merckgroup.com

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