Important business update: Merck Life Science legal entity consolidation

As of January 1, 2024, Merck Pty Ltd and Sigma Aldrich Pty Ltd have consolidated into a single legal entity, Merck Life Science Pty Ltd.

What you need to know:

1. Please inform your procurement and finance offices about this change.
2. Update your administrative processes using the information provided below.
3. Ensure any outstanding payments are reconciled with the legal entity that issued the invoice.
4. Starting January 1, 2024, direct all new orders to Merck Life Science Pty Ltd (ABN 66 051 627 831).

Online Ordering:

• On December 20, 2023, we decommissioned the MeComm website (https://ecom.merck.com.au)
• From January 4, 2024 all eCommerce activities will be conducted through sigmaaldrich.com
• If you place orders via sigmaaldrich.com, you can continue to use your login details and password without change.
• If you previously placed orders via MeComm, your account has been transitioned to sigmaaldrich.com

B2B and eProcurement Ordering:

Your B2B and/or eProcurement teams worked closely with our integration specialists to ensure our products remain connected on your platform.

• Ordering processes has not changed for Sigma-Aldrich Pty Ltd customers.
• Merck Pty Ltd customers will be guided by their account manager.
• For customers of both entities, the Sigma-Aldrich platform will be the exclusive ordering channel.

Ordering documentation

From January 1, only the product code on the label will be featured in your order documentation. Please update your system accordingly if you previously recorded the Merck internal material reference number (eg. 9000...).

Email Notifications

Please refer to the email notifications previously sent regarding this change for further details:

• October 2023
• November 2023
• January 2024

ADDENDUM

The following changes to our legal entities in Australia took effect on January 1, 2024

If you are only a customer of Sigma-Aldrich Pty Ltd, please update the company name and address only.

If you are only a customer of Merck Pty Ltd, please create Merck Life Science Pty Ltd. as a vendor with the below information.

If you are a customer of both entities, please use Sigma-Aldrich Pty Ltd as the vendor for all your Merck Life Science Pty Ltd. items, then update the company name, and address to Merck Life Science Pty Ltd.

Merck Life Science Pty Ltd 
Ground Floor, Building 1
885 Mountain Highway
Bayswater
VIC 3153
Australia

ACN: 051 627 831

ABN: 66 051 627 831 

Payment by transfer:

BANK NAME: JPMorgan Chase Bank, N.A. Sydney Branch                          
BSB: 212-200
Account #: 16041587   
Swift BIC: CHASAU2X      

Please ensure you have the correct contact information:

Customer Excellence - Life Science
Phone: 1800 800 097
Email: CustomerSupport.ANZ@merckgroup.com

Invoice and Payments
Email: AccountsReceivable.ANZ@merckgroup.com

Customer Excellence - Process Solutions
Phone: 02 9841 0588 
Email: process_solutions_anz@merckgroup.com 

Frequently Asked Questions

Data Privacy Notice

As a result of our corporate reorganisation, in order for us to continue processing your customer data in support of our contractual relationship, it is necessary that we transfer your customer data from Merck Pty Ltd to Sigma-Aldrich Pty Ltd (to be renamed Merck Life Science Pty Ltd). If you object to this transfer, please send an email to privacy@merckgroup.com

Your Rights

As a data subject you have the following rights:

You can request access to your personal data, including the provision of a copy of the personal data undergoing processing.

You can ask us to update or correct any inadequate, incomplete, or inaccurate data.

You can request the erasure of your personal data if the legal requirements are satisfied. This is the case if:

• your personal data is no longer needed for the purposes of which it was collected; 
• the sole legal basis for processing such data was your consent, and you have withdrawn such consent;

• you have objected to processing on the legal grounds relating to your situation, and we cannot prove that there are overriding legitimate grounds for processing; 
• your personal data were processed unlawfully; or 
• your personal data must be erased to comply with legal requirements.

You can restrict the processing of personal data under certain conditions. The requirements are:

• the accuracy of your personal data is contested by you, and we must verify the accuracy of the personal data; 
• the processing is unlawful, but you oppose the erasure of the personal data and request the restriction of their use instead; 
• We no longer need the personal data for the purposes of processing, but you require the data to establish, exercise or defend your legal claims; 
• you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds.

You have the right to data portability, e.g., you can ask us to provide your personal data in a structured, commonly used, and machine-readable format for your use or transfer to another controller.  You can lodge a complaint with a supervisory authority.  Where processing is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object - to the extent that we are relying on our legitimate interests to use your personal data, you have the right to object to such use, and we must stop such processing unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims. In addition, you can object to the processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing without providing any reason. We will then cease the processing of your personal data for direct marketing purposes.

If you want to exercise any of these rights or have any questions or concerns about how we treat your personal data, please contact privacy@merckgroup.com.