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Website and Ordering Changes for MilliporeSigma in Canada

  • On July 1st 2023, MilliporeSigma’s commercial business in Canada will be restructured.  MilliporeSigma is the U.S. and Canada Life Science business of Merck KGaA, Darmstadt, Germany.
  • This business is currently operated in Canada through four legal entities, Sigma-Aldrich Canada Ltd, Millipore (Canada) Ltd, Natrix Separations Inc, and EMD Chemicals Inc.
  • These legal entities will be consolidated into one single entity, which will be named MilliporeSigma Canada Ltd.  

As a customer, you will benefit from this development by having one partner for the whole Life Science portfolio.

You will benefit from this development since MilliporeSigma will serve the customers of its Life Science business in Canada via one legal entity which will have access to the entire Life Science portfolio.

Ordering Information

Due to the consolidation of the business, there will be changes to some of our contact and ordering details.

Please ensure the following changes which take effect July 1st, 2023 are reflected in your systems and information is current for contracts and your mechanism for placing orders:

  1. Company Name and Address:

    MilliporeSigma Canada Ltd.
    2149 Winston Park Dr.
    Oakville, Ontario
    L6H6J8
    Canada

  2. Tax Identification and Company Registration Numbers

    Registration Number: 13125 5432 RT001
    QST Registration Number: 10000 36362 
    BC PST Registration Number: 1001-8766
    ISO 9001: 2015 Certificate Number: 005356 QM15 (Site 527756)
    Operating in the Oakville location since 1996 

  3. Details to Remit Payment:

    MilliporeSigma Canada LTD
    P.O. Box Number 15477
    Station A
    Toronto, Ontario
    M5W 3N9

    Payment by Overnight Courier:
    JPMorgan Chase – Lockbox Processing
    Attn: MilliporeSigma Canada LTD. & LBX15477
    Toronto Dominion Center
    66 Wellington Street West, Suite 4500
    Toronto, Ontario
    M5K 1E7
    Canada

    Payment by (CAD) Wire Transfer/ACH:
    ABA# 027000012
    Account # 4011738198
    SWIFT Code: CHASCATT
    MilliporeSigma Canada LTD
    C/O JPMorgan Chase Bank, N.A. Toronto Branch
    66 Wellington Street West, Suite 4500
    Toronto, Ontario M5K 1E7 Canada

    Payment by (USD) Wire Transfer/ACH:
    ABA# 021000021
    Account # 765096612
    SWIFT Code: CHASUS33
    MilliporeSigma Canada LTD
    C/O JPMorgan Chase Bank, N.A.
    270 Park Ave.
    New York, New York 10017
    USA

  4. Customer Excellence:

    Your primary point of contact in our sales organization remains the same. If you have any questions, please contact your Sales Representative or our Customer Excellence groups:

    Customer Care

    Tel: 1-800-565-1400
    Email: Canada@MilliporeSigma.com

eCommerce Updates

Coinciding with the consolidation, there will be changes to our websites and online ordering routes.

Following the consolidation, all Life Science eCommerce transactions will be conducted through www.sigmaaldrich.com. The www.emdmillipore.com website will continue to be available as an informational site providing access to product information, safety, and quality documents, including Emprove® dossiers.

The sigmaaldrich.com website displays real-time, customer-specific pricing for all products, including products previously ordered via emdmillipore.com.

As part of the transition, web credentials (login and/or password) may have changed for some users:

  • If you placed orders via sigmaaldrich.com, you can continue to use your sigmaaldrich.com login details and password without change.
  • If you only placed orders via emdmillipore.com, you are able to use the same login details (usually your email address) on sigmaaldrich.com but you need to update your password as we cannot migrate the encrypted password from one site to the other.

Data Privacy Notice

As a result of our corporate reorganization, in order for us to continue processing your customer data in support of our contractual relationship, it is necessary that we transfer your customer data from Millipore Canada Ltd, Natrix Separations Inc, and EMD Chemicals Inc. (as applicable) to MilliporeSigma Canada Ltd. If you object to this transfer, you have two weeks from the date of this notice in which to provide us your objection by emailing us at privacy@emdgroup.com. Please review our privacy policy at www.sigmaaldrich.com/CA/en/life-science/legal/privacy-statement for further information on how your personal data is processed and your privacy rights.

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