Setting up the MilliSentials™ Lab Labeling System

MilliSentials™ Lab Labeling System

The MilliSentials^™ Lab Labeling System has been designed as a complete solution for laboratory labeling. As part of that solution we’ve put together a how-to-setup video, troubleshooting section, and list of materials to support the system.

How to Setup the MilliSentials™ Lab Labeling System

The following video provides a complete step by step procedure to unbox, setup, and use the MilliSentials^™ Lab Labeling System. The video is composed of eight sections which can be directly accessed within the video by following the links included below.

Video TimeStamps

• (0:00): Section 1 - Introduction
• (0:21): Section 2 - Contents & Unpacking Your System
• (0:55): Section 3 - Device Requirements & Installation of Required Software
• (2:40): Section 4 - Installation of MilliSentials™ Lab Ribbon
• (5:13): Section 5 - Installation of MilliSentials™ Lab Adapatable Labels
• (6:10): Section 6 - Deciding Your Printer Connection & Set Up Preferences
• (8:32): Section 7 - Connecting Your Printer via USB Cable with a Windows Computer
• (10:59): Section 8 - Connecting Your Printer to the Network via WiFI
• (14:30): Section 9 - Using the MilliSentials™ Lab Labeling System Software
• (20:25): Section 10 - Using the MilliSentials™ Lab Labeling System to Print

Troubleshooting

Question	Proposed Solution(s)
During installation, my printer did not re-start when I ran through my set up process.	Ensure that you are using Zebra Setup Utilities Ensure that your printer is powered on Ensure that you have connected the USB cable and computer, even if you are setting up wirelessly. During printer installation, make sure that you have selected the right type of printer and the correct USB port.
I tried printing and the text is light, spotty, or incomplete.	Reset the printer settings. Plug in the Flash Drive included with the system and navigate to the folder using file explorer. Double click on the printer settings. Reset the printer. Retry printing.
I tried printing but the text came out misaligned.	Reset the printer settings. Plug in the Flash Drive included with the system and navigate to the folder using file explorer. Double click on the printer settings. Reset the printer. Retry printing.
I tried printing and no text was printed.	Verify that the ribbon has been installed correctly. Verify the labels are installed correctly. Verify that the labels are being fed through the printer. Reset the printer settings. Plug in the Flash Drive included with the system and navigate to the folder using file explorer. Double click on the printer settings. Reset the printer. Retry printing.
I tried printing labels, but the label roller won’t move and is not even producing blank labels.	Verify that the printer is plugged in and powered on and is not in a “sleep” mode. Verify that the ribbon has been installed correctly. If the ribbon has an imprint of your printed text in it, then the ribbon is functioning correctly Verify the labels are installed correctly. Verify that you used Zebra Setup Utilities to set your printer up. Check for error messages on the hardware. Refer to Zebra Printer User Guide for help with error messages. Does the printer need to be cleaned? Try cleaning print head, roller, media path or interior according to the printer User Guide.
When setting up my wireless printer, it keeps asking for a password but I’m using an open network.	Since you are using an open network, there are less security options. While setting up in Zebra Setup Utilities, under security, click “none”. Then in the next screen select “hex” and do not enter any passwords. If the problem persists and the printer will not print, contact your IT administrator.
After I closed my printer, it rejected a large number of labels and then concluded with MEDIA OUT error message. How do I fix this?	Verify that your ribbon was installed correctly. Verify that your labels were installed correctly. Go to home → Settings → media type and ensure that “mark” is selected Go to home → Sensors and check to ensure that “reflective” sensors are selected. If the problem persists, reset the printer settings. Plug in the flash drive included with the system and navigate to the folder using file explorer. Double click on the printer settings. Reset the printer. Retry printing.
Why does the printer reject three or four labels every time I turn the printer on, press the pause/un-pause button or open the printer head?	The printer is using self-calibration mode. If you wish to remove this functionality, you may go to the printer hardware, from the main menu, click TOOLS → Power up action and set it to “no motion”. Then, under TOOLS → Head close action, set it to “no motion”. Just make sure that when you select this, you press the “feed button” (center, next to the pause button) once or twice to correctly align your labels before printing after opening the printer head.
I can’t find Zebra Setup Utilities or can’t install the Zebra Setup Utilities program on my Mac device.	There is no Zebra Setup Utilities program designed for Mac. Refer to our video or the User Guide for how to connect your Mac device to the printer and MilliSentials™ Lab Labeling System Software
Does the printer always have to be connected to a laptop in the lab?	No. Refer to wireless connection instructions in the full user guide or how-to video. You may also use your mobile device to print labels.
I went through the steps to setup the printer on the ethernet or WIFI network, but the printer icon is still red.	Revisit video sections 5 and 6. Common errors: Incorrect network password was entered. -Verify password. No IP address on printer Wrong IP address entered into MilliSentials™ Lab Labeling System Software settings menu Wrong USB port used while connected and installing to the printer Contact your IT department.

Materials

Product Name	Description	Country/Region	SKU
MilliSentials™ Lab Labeling System	Labeling System including the following items: MilliSentials™ Lab Printer 3 year warranty Power cord USB to PC cord MilliSentials™ Lab Labeling Software – provided via USB key MilliSentials™ Lab Adaptable Labels – 1 roll of labels that contain 1615 labels MilliSentials™ Lab Ribbon – 1 ribbon that provides printing for 6000 labels	Taiwan MISELLABST India MISELLABSI APAC MISELLABSA Japan MISELLABSJ China MISELLABSC Europe MISELLABSE LATAM MISELLABSL Argentina MISELLABSR Brazil MISELLABSB North America MISELLABSN
MilliSentials™ Lab Labels	MilliSentials™ Lab Adaptable Labels - 1 roll of labels that contain 1615 labels	Global	MISELADLA
MilliSentials™ Lab Ribbon	MilliSentials™ Lab Ribbon – 1 ribbon that provides printing for 6000 labels	Global	MISELPRRI